Our ignition and exhaust products ship from our warehouse in Lenexa, KS. Our normal shipping time is 2-3 business days for in-stock parts.

• At this time, PerTronix does not offer expedited shipping options from our website.
  
  
• All packages must be inspected upon receipt for any missing or damaged goods and claims for such must be made within 7 days of receipt.
  
  
• PerTronix does not currently ship our products internationally from our web store. For international orders call 909-599-5955 or connect with us here.
  
  
• Once an item has tracking info, it cannot be cancelled. If you decide you don’t want the items after shipment, please take receipt of the item and process it via our return policy. Thank you for understanding!

Returns at Pertronix are accepted within 90 days of purchase with prior authorization, ensuring items are in new, resalable condition. To initiate a return, call for an RGA and follow provided instructions. Customers are responsible for return shipping, using a trackable method.

Refunds exclude initial shipping and handling fees and may be subject to a restocking fee. For defective or damaged items, contact Pertronix directly. We are not responsible for user-initiated damage/loss of parts.

For complete details, visit our Returns page.

Warranty

Limited Warranty for Pertronix Products for the United States of America

PerTronix, LLC (for the Pertronix, Taylor, Doug’s, JBA, Patriot, Compu-Fire, and Spyke branded products) warrant to the original end user purchaser in the United States that the Pertronix, Taylor, Doug’s, JBA, Patriot, Compu-Fire, and Spyke branded products (“Product(s)”) shall be free from defects in material and workmanship for the warranty durations set forth in the chart below from the date of purchase or delivery, whichever is later.

Because PerTronix, LLC (collectively, the “Company”) cannot control the quality of products sold by unauthorized sellers, this warranty applies only to Products that were purchased from the Company or the Company’s authorized sellers in the United States, unless otherwise prohibited by law. Company reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.

This warranty does not cover any defects due to normal wear and tear, damage due to misuse, alteration to the product, negligence, damage caused by aftermarket applied coatings, discoloration, or corrosion of finished surfaces. This warranty also does not cover damage resulting from collision, improper installation, off-road use, road hazards, the use of exhaust insulating wrap or like products, or rust occurring after installation.

Purchasers of a Product who wish to make a warranty claim based upon an alleged Product defect should email the Company at techs@pertronix.com (for PerTronix products) the following information: (1) Product subject to the claim, (2) brief description of the alleged defect, (3) date and place of purchase/delivery, (4) proof of purchase (showing when and where the Product was purchased), and (5) pictures or videos of the Product. If you purchased on an online marketplace, please be sure the proof of purchase shows from whom you purchased (this information is available in your order history). In some instances, Company may instruct you to mail the Product to Company for inspection and/or repair; if such instruction is provided, Company will provide you with a prepaid shipping label. You can also contact the Company Monday – Friday, 8AM – 6:30PM CT at (913) 808-2376.

Company will replace or repair a defective Product that is covered by this warranty. This
warranty does not cover the cost of removal or installation. Company will pay for the return shipping of the Product to the purchaser.

There are no warranties which extend beyond those stated herein. ANY IMPLIED
WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED
WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

If you have any questions about whether a seller is authorized, please contact us at (913) 808-2376.

This warranty supersedes any warranties stated in product manuals or other written materials.

Effective Date: March 16, 2026